You are responsible for keeping the privacy and security of your password, login information, and security questions and answers. Despite these measures, the privacy of any communication or material transmitted to or from us via the Website or Member App by internet, text message, or email cannot be guaranteed. The Website and Member App is encrypted and has security measures in place that help protect against the loss, misuse, or unauthorized access of information under UHH control during transmission and once the information is received. You’re responsible for updating your contact information – don’t miss out on messages from UHH – check your email and text messages regularly and update your Account if your email address or cell phone number changes. If you want to get notices about activity on your Account and other information, do not opt out of email or text messages. For example, you may receive an email or text message about changes to your benefits or activity on your Account (ex. You also agree to provide UHH with current, accurate and complete information when using the features in your Account.ĭepending on your digital communication preferences, UHH may send you emails or text messages about your Account and the benefits provided to you and your dependents. When applicable, you may be asked to provide your name, date of birth, Social Security number, home and cell phone numbers, physical and email addresses. If you register for a member, employer, or provider portal account on the Website or Member App (your “Account”), you agree to provide UHH with current, accurate, and complete information. UHH encourages you to make appropriate use of your own medical, legal, tax, and financial planning professionals in making wise decisions regarding the use of your benefit programs. The Website and Member App are not intended to provide any medical, legal, tax, financial planning, or any other form of professional advice. You are encouraged to contact UHH Member Services for information about your personal eligibility and benefits. The UHH Board of Trustees shall have full discretion and authority to determine questions concerning the interpretation or administration of UHH and its Plan Documents including, without limitation, all questions relating to eligibility for benefits and the determination of such Board of Trustees shall be conclusive and binding as to all persons and for all purposes. Without limiting the foregoing, your benefits and those of your dependents/beneficiaries are subject to the requirements and conditions of the applicable Plan Documents, and you or your dependents/beneficiaries are not entitled to benefits solely upon becoming eligible under the applicable plan. In addition, neither you nor any beneficiary/dependent, employer or provider shall obtain any rights because of any statements on, or omission from, the Website or Member App. The information contained on the Website and Member App does not amend, modify, or affect the official plan documents (the “Plan Documents”) in any way. The Member App is intended to provide members 24/7 access to view their health benefits, including eligibility, claim status, and ID cards. The purpose of the Website is to provide information about UHH, its plans, health centers, and the benefits and other services provided by UHH and to facilitate the provision of and payment for such benefits and services through its member, employer, and provider portals. If you do not agree to these Terms, do not use the Website or Member App. By accessing the UNITE HERE HEALTH (UHH), (a/k/a Culinary Health Fund), or a UHH subsidiary website (Website) and member portal application (Member App), you acknowledge that you have read, understood, and agree to be bound by these terms of use and privacy statement (these “Terms”).
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